Find quick answers about shopping with BoxHurry. For a question about your own order, contact us with your order reference.
What does BoxHurry sell?
BoxHurry focuses on smart gadgets, electronics and clothing. Check the current listings for available products, options and prices in Bangladeshi taka.
Do you deliver across Bangladesh?
Yes. BoxHurry serves customers across Bangladesh. Enter your district and address at checkout to review the delivery charge; timing depends on processing and courier availability.
Where is BoxHurry located?
BoxHurry is based at Rajgang, Adarsha Sadar, Cumilla, Bangladesh. Call 01637210384 or email boxhurry247@gmail.com for product and order support.
How do I check gadget compatibility or warranty?
Read the product description for supported devices, connections and any stated warranty terms. Compatibility and warranty depend on the individual product. If a detail is missing, contact BoxHurry before ordering; do not assume a feature or warranty that is not stated.
How do I place an order?
Open a product, review its features and select any available options such as size or colour, then add it to your cart. At checkout, enter your delivery details, review the total and place your order. Keep your order reference for tracking.
Which payment methods are available?
We currently offer cash on delivery. Your order total is shown before you submit the order.
How much is delivery?
Delivery charges depend on your selected area and any applicable product delivery offer. Your checkout total shows the charge before you place the order.
When will my order arrive?
Timing depends on order processing, your location and courier availability. Follow the latest status on the Order Tracking page or contact us about a specific order.
How do I track my order?
Open Order Tracking and enter the invoice number generated at checkout. Delivery updates refresh automatically. Tracking closes once your order is delivered.
How do I choose a size?
Check the sizes and any measurements provided on the product page. If you are unsure, ask us before ordering. Availability is shown for the size and colour you select.
Can I change or cancel an order?
Contact us as soon as possible with your order reference. We will check the current status; changes may not be possible after processing or dispatch.
Do you offer refunds or exchanges?
We do not offer refunds. We only consider exchanges for damaged, defective or wrong items reported within 24 hours of delivery. Requests reported after that window are not eligible under our store policy. Read the Return & Exchange Policy for eligibility, instructions and applicable rights.
What should I send when reporting a product issue?
Send your order reference, checkout phone number, a description of the issue and clear photos of the product and packaging. Keep the item and tags, and wait for our instructions before sending anything back.
Still have a question?
We can help with products, orders and the next step.
Please review our Return & Exchange Policy before requesting an exchange.